FAQ

FAQs

These are the most frequently asked questions, if you don’t see what your looking for you can always shoot us an email at customersupport@surgeryvital.com.

Question

What is your return policy?

We’ve got a thing called the 14 day return policy of unopened merchandise. Please view our return policy  for more detail.

Question

When should I start taking Pre & Post supplements?

We suggest you start taking the Pre & Post supplements 30-45 days before your surgery and up to a 30 days after surgery. DO NOT EXCEEED a total of 90 days.

Question

How many Pre & Post tablets should I take per day?

One per day. DO NOT EXCEED.

Question

Does the Pre & Post Supplements contain Vitamin E?

No , Pre & Post supplements only contain, Iron, Folate, Vitamin C and B12.

Question

What is Quatrafolic?

Quatrefolic® is a natural, concentrated form of a Vitamin B9 we call it Folic Acid. It delivers a “finished” folate the body can immediately use without any kind of metabolization.

Question

When should I start taking Brome-Tin Recovery?

Brome-Tin should be taken after  your procedure.

Question

If am allergic to Pineapple can I take Brome-Tin?

No, we advise not to ingest Brome-Tin if you are allergic to pineapples. Brome-Tin contains Bromelain which is an enzyme extract from Pineapple stems. Please consult with your licensed healthcare professional.

Question

How many Brome-Tin tablets should I take per day?

We suggest 1 capsule taken 1 to 2 times daily preferably with meals or as directed by a healthcare professional. Do not exceed recommended dose.

Pregnant or nursing mothers, children under 18, and individuals with a known medical condition should consult a physician before using this or any dietary supplement.

Question

Can these products be used while taking medication?

No. Please consult with your licensed healthcare professional.

Question

When should I start using Soothe Lotion?

Soothe should be used after your procedure.

Question

Can the Soothe lotion be applied to my incisions?

No, DO NOT use on broken skin or open wounds.

Question

I cannot complete my order.

In case you’re experiencing some kinds of technical issues when submitting your order please don’t worry. Our website is completely secure so any details you’re worried about will be protected. In the meantime, you can contact our customer services who will be more than happy to complete your order for you. Just contact us at: customersupport@surgeryvital.com

Question

What if I gave the wrong address?

  If you notice there is an discrepancy in your address , please contact us at your earliest convenience before your item is marked as shipped. Please contact customer support at customersupport@surgeryvital.com